Contact Limestone Home Services
For water damage emergencies, call us immediately — we answer 24/7 and dispatch within the hour. For estimates, general questions, or non-emergency situations, use the form below or reach us by email.
Request a Free Estimate
Fill out the form below and we'll get back to you quickly. For emergencies, please call rather than submitting a form — (270) 555-0199.
While You Wait for Help: What To Do
If you're dealing with an active water emergency, these steps can reduce damage while our crew is en route.
1. Ensure Safety First
Confirm everyone is safe. If there's any possibility of electrical hazard near standing water — outlets, appliances, fuse boxes — don't enter the area until the circuit is shut off at the breaker panel.
2. Shut Off the Water Source
If the source is accessible and safe to reach, shut it off. For burst pipes, the main shutoff valve is usually near your water meter — often at the front of the house or in the basement mechanical room. For appliance leaks, there's typically a supply valve behind or under the appliance.
3. Move Valuables
Move electronics, important documents, medications, and irreplaceable items to a dry area as quickly as possible. For basement flooding, if you can do so safely, move any contents off the floor onto higher ground.
4. Document What You Can
Take photos or video of the water source, affected areas, and any visible damage before moving anything. This documentation helps with your insurance claim. Don't delay getting started or put yourself at risk to get photos — your safety matters more.